Privacy policy

Effective October 11, 2026. Lead Scout CRM is operated by PriorityDocsATL. Contact PriorityDocsATL@gmail.com with privacy questions.

Information we handle

• Account email, a protected password hash, sign-in session records, and subscription identifiers/status.
• Search business types, locations and radius settings, saved business listings, notes, statuses, reminders, and workspace activity.
• Team membership and invitation information when you use team features.
• Technical request information and service logs, which may include IP addresses, browser information, timestamps and errors.

How information is used

We use this information to authenticate accounts, operate workspaces and searches, track plan limits and credits, process billing updates, maintain the service, investigate errors and respond to support requests.

Service providers and workspace sharing

Stripe handles checkout, payment details and billing management. Card details are entered with Stripe; the app stores billing identifiers and subscription status. Render hosts the service and its database. Google Places provides business search results and receives the search parameters needed to perform searches. Google Fonts provides the app font and receives the browser request when that font loads.

People who join the same team workspace can access its shared leads, notes and activity. Only invite people you intend to share that workspace with. We do not sell your account information or private workspace notes.

Product analytics

HeyCatch helps us understand page visits, navigation, clicks and completed account or billing actions. Analytics may include technical browser and session information, an internal account ID, account email and plan status. We mask captured element text and attributes to reduce collection of private workspace details. Analytics is used to understand and improve the service.

Browser storage

The app uses browser session storage for its sign-in token. Signing out removes that token and resets the analytics identity. HeyCatch also uses browser storage to recognize analytics sessions. Payment providers may use their own cookies and storage on their pages.

Retention and requests

Account and workspace information is retained while needed to provide the service and address billing, support and recordkeeping needs. Canceling a subscription does not automatically delete the account or saved leads. Contact support to request access, correction or deletion. We may need to verify ownership and retain records required for billing or other applicable obligations. Backup copies can remain until their retention period ends.

Security and updates

The service uses password hashing and authenticated workspace access. No system can guarantee absolute security. Keep your password private and avoid entering sensitive personal information in lead notes. Changes to this policy will be published here with an updated effective date.