Terms of service
Effective October 11, 2026. These terms apply to Lead Scout CRM, operated by PriorityDocsATL. By creating an account or using the service, you agree to these terms and the privacy policy.
Your account and use
Provide accurate account information and keep your login secure. You are responsible for actions performed through your account and for authorizing team members. Do not access another workspace without permission, bypass plan limits, interfere with the service, or use it for unlawful activity.
Plans, payments and cancellation
Plan prices, credits, searches, city limits and seats are listed on the pricing page. Subscriptions renew monthly until canceled. Included allowances reset on the first of each calendar month, UTC, separately from the subscription billing date. Extra credits are separate one-time purchases; there is no automatic overage billing. Use Settings → Manage billing to manage payments or cancel and review the effective date shown there. Refund requests follow the refund policy.
Changing plans
Use Settings → Manage billing to change plans. Upgrades apply after the prorated payment succeeds. Downgrades take effect at the end of the current billing period; review the effective date and amount in Stripe before confirming.
Credits and fresh searches already used in the current calendar month remain used when the plan changes. The new plan’s allowance is reduced by that usage, so changing plans does not refill consumed credits or searches. Purchased credits carry over.
Team-member access is paused on plans below Business; the owner retains workspace records.
Business listings and outreach
Results depend on available listing information and search capacity. We do not guarantee a particular number of results, complete geographic coverage, accurate or current listings, or sales outcomes. Missing websites, reviews and other signals are conversation starters, not verified purchase intent. Email enrichment is not currently available.
You are responsible for verifying information and following applicable marketing, privacy and outreach rules, including honoring opt-out requests. Do not use the service for spam, harassment or unauthorized collection of sensitive information. Your use of third-party listing data must respect applicable provider terms.
Your workspace content
You retain responsibility for notes and other content you add. You authorize us to store and process that content to operate the service. Team workspace content is shared with its authorized members. Export needed records regularly. Canceling a subscription does not automatically delete your account; contact support for deletion requests.
Availability and changes
The service may be interrupted for maintenance or errors. We may restrict accounts that misuse the service. Prices or terms may change; changes will be published and applicable notices provided. Nothing in these terms limits rights that cannot be waived under applicable law.
Contact
Billing, account and service questions: PriorityDocsATL@gmail.com.